Do I need to be home for the cleaning?

No, you don't need to be home if we are cleaning the exterior windows only. However, we recommend being home for interior window cleaning to provide access and ensure everything is to your satisfaction. Please ensure that gates are unlocked and water is running for exterior cleaning.

What methods do you use to clean windows?

We use a combination of squeegees (interior and lower exterior windows) and a water fed system (exterior only) to make sure that all windows are sparkling.

What is a water-fed system

A water-fed system is a specialized cleaning tool that uses purified water delivered through a long pole with a brush at the end to clean windows. This method allows us to reach high or hard-to-reach windows without ladders, providing a safer and more efficient way to clean your windows. The purified water helps leave windows streak-free, as it removes minerals and impurities that could cause water spots.

Do you clean both interior and exterior windows?

Yes, we clean both interior and exterior windows, including frames, sills, and screens. We can also clean hard-to-reach windows on higher floors or specialty windows.

What happens if it rains right after my windows are cleaned?

Rain won’t immediately ruin the cleanliness of your windows, especially if they've been cleaned properly. Due to our extreme attention to detail on the upper frames surrounding the window, dirt will not slide down and ruin the cleaning service provided.

Do you provide any guarantees?

Yes, we offer a satisfaction guarantee! If you're not happy with the cleaning, we will return and re-clean the affected areas at no additional charge. If you are still unsatisfied (impossible!) we will refund you and offer anything else we can provide to make the situation right.

Are your cleaning products safe for pets and children?

Yes! We use eco-friendly and non-toxic cleaning solutions that are safe for both children and pets. We mix our water with simple dish soap.

How do I prepare for a window cleaning service?

Please ensure any obstacles are cleared around windows (such as furniture or decorations) to allow our team to access them easily. If there are special instructions, let us know ahead of time. If you selected the exterior only option, please remove all screens that remove from the inside before we get there so we can get started right away!

Are your window cleaners insured?

Yes, all of our window cleaners are fully insured to protect both our team and your property.

Do you clean other types of glass surfaces (like mirrors, skylights, etc.)?

Absolutely! We offer cleaning services for mirrors, glass skylights, glass shower doors, and even glass railings.